Refund Policy
At Durity, we are committed to providing expert-led financial solutions with the highest standards of professionalism and accuracy. This policy outlines our position on refunds to maintain transparency and ensure clear expectations for our clients.
Services Covered by This Policy
This refund policy applies to all services offered by Durity, including but not limited to
- Accounting & Bookkeeping Services
- Tax Compliance and Advisory
- Fractional CFO Services
- Transfer Pricing Support
- Business Formation & Compliance Services
No Refund Policy
Due to the professional and consultative nature of our services, all sales are final. We do not offer refunds for any payments made, including:
- One-time service charges
- Subscription or retainer-based fees once the billing cycle has commenced
- Advance payments or deposits for ongoing or project-based work
Our Commitment to Service Quality
While refunds are not provided, we are fully committed to client satisfaction. If you experience any concerns regarding the services delivered, please contact us at info@durity.com, and our team will work diligently to address and resolve your concerns.
Dispute Resolution
If you believe there has been a billing error or service issue, please notify us in writing within 7 business days of the issue. While refunds are not issued, we will make every effort to resolve the matter in a fair and timely manner.
Policy Updates
Durity reserves the right to update or amend this Refund Policy at any time. Any changes will be published on our website and will apply to all transactions moving forward.
